🔒 Woodstock Laundromat – Data Privacy Policy

Effective Date: 8.22.2025

At Woodstock Laundromat, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to protect it when you visit our website or use our services.

1. Information We Collect

We may collect the following information from you when you use our website or visit our store:

  • Name, phone number, and email address (for service contact or pickup notifications).

  • Payment information (processed securely through third-party services; we do not store credit card data).

  • Laundry order details (weight, preferences, and service notes).

  • Website analytics such as IP address, browser type, and pages visited (collected anonymously to improve our site).

2. How We Use Your Information

We use your information only for:

  • Processing and completing your wash & fold orders.

  • Contacting you regarding order updates or questions.

  • Providing customer service and responding to inquiries.

  • Improving our website experience and operations.

  • Sending occasional updates or promotions only if you opt in.

3. Data Protection

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
Only authorized employees and service providers have access to customer information, and they are required to maintain confidentiality.

4. Sharing of Information

We do not sell, rent, or trade customer information.
We may share limited information only with:

  • Payment processors (for secure payment collection).

  • Email/text services (for pickup reminders or notifications).

  • Legal authorities if required by law or to protect our rights.

5. Cookies and Website Analytics

Our website may use cookies or analytics tools (like Google Analytics) to understand how visitors interact with the site.
These tools help us improve functionality and do not collect personally identifiable information.

6. Your Choices

You may:

  • Request to update or delete your personal information.

  • Opt out of promotional messages at any time.

  • Decline cookies through your browser settings.

7. Data Retention

We keep customer records only as long as necessary to fulfill your order or comply with legal requirements.
Abandoned laundry orders are managed under our posted Service Disclaimer Policy.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

9. Policy Updates

We may update this Privacy Policy occasionally. The revised version will be posted with a new effective date.

10. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact us:
📍 Woodstock Laundromat
4740 SE Woodstock Blvd, Portland, OR 97206
📧 info@woodstocklaundromat.com