Welcome to Woodstock Laundromat. To ensure a safe, efficient, and respectful environment for all customers, we ask that everyone follow the policies below. By entering our facility or using our equipment, you agree to these policies.

🧺 Self-Service Facility

Woodstock Laundromat is a self-service laundry.
This means:

  • Staff and contractors do not monitor or guard customer laundry

  • We do not watch machines or determine ownership of laundry

  • Customers are responsible for their belongings at all times

Please remain in the building while using our machines.

🛑 Customer Liability Policy

Woodstock Laundromat is not responsible for:

  • Lost, stolen, or misplaced items

  • Items left unattended in washers, dryers, carts, tables, restrooms, or anywhere inside the facility

  • Damage caused by normal washing/drying (shrinkage, color bleeding, wear)

  • Items left in pockets before washing

Laundry left unattended is at the customer’s sole risk.

Use of our facility constitutes acceptance of this policy.

🧺 Wash & Fold Service Terms

For customers using our wash and fold service:

  • Liability is limited to $25 or 10× the wash cost, whichever is lower

  • We do not guarantee special-care items, delicate fabrics, or “dry-clean only” pieces

  • Laundry not picked up within 30 days may be donated or recycled

  • We do not itemize individual clothing pieces

Thank you for understanding our limitations as a volume-based laundry service.

🎥 Security Camera & Privacy Policy

For the privacy and safety of all customers:

  • Security video footage is not released to customers

  • Footage may be shared only with law enforcement upon formal request

  • Staff cannot show, replay, or disclose video to the public

  • Cameras are used solely for safety and incident verification

We respect customer privacy and comply with all legal requirements.

⚠️ Behavior & Safety Policy

We are committed to maintaining a safe and respectful space.
The following behaviors are not tolerated:

  • Harassment or verbal abuse

  • Threats or intimidation

  • Aggressive or disruptive conduct

  • Property damage, vandalism, or theft

Individuals engaging in this behavior may be asked to leave or trespassed from the property.

🔒 No Bailment

Woodstock Laundromat is a self-service facility.
By using our washers, dryers, or premises, customers retain full responsibility for their clothing and personal items at all times.

We do not take possession of customer laundry, and we do not create a bailment under Oregon law.

This means:

  • Staff and contractors do not assume responsibility for holding, watching, or safeguarding laundry

  • The laundromat is not liable for loss, theft, damage, or removal of items by other patrons

  • Leaving laundry unattended does not create any legal obligation for staff to act

Customers are solely responsible for monitoring and retrieving their belongings.

🧹 Attended / Unattended Hours Disclaimer
Staff/contractors presence may vary throughout the day based on:

  • Cleaning schedules

  • Maintenance responsibilities

  • Operational requirements

  • Safety rounds

Our staff and contractors are in and out of the building and are not required to remain onsite continuously.

Because we are a self-service laundromat:

  • Staff and contractors do not watch, monitor, or supervise customer laundry

  • Staff and contractors do not guard personal belongings

  • Staff and contractors do not verify ownership of items left in machines

  • Staff and contractors may not be present at the exact moment an issue occurs

Customers are responsible for supervising their own laundry and belongings at all times.

💙 Thank You

These guidelines help us maintain a clean, safe, and welcoming environment.

If you have questions, please reach out.